WARRANTY POLICY

The warranty provided by Travopac applies exclusively to the first purchaser or gift recipient of the product.

Warranty Duration

The duration of the warranty is specified on the warranty card included with the product and/or listed under the product’s features on our website.

Warranty Coverage

This warranty covers only manufacturing defects. It does not cover any damage due to:

• Misuse (e.g., transporting unusual items)
• Neglect, accidents, abrasion, or exposure to extreme temperatures, solvents, acids, or water
• Normal wear and tear or damage caused during transportation (e.g., airline transit)

For warranty repairs, Travopac requires you to use only an approved Travopac service center (“Service Center”).

Global Warranty

This warranty is global, and you may have your product serviced at any authorized Travopac Service Center worldwide. Any repairs performed by unauthorized parties will void this warranty.

Shipping and Handling

You are responsible for all costs associated with getting the product to a Service Center, including packaging, shipping, and applicable taxes.

Warranty Service Requirements

To receive warranty service, please provide a completed warranty certificate or the original purchase receipt. The Service Center will determine if the issue is covered under Travopac’s warranty. If covered, Travopac will repair or replace the product at no cost, including return shipping for the repaired or replacement item. If a replacement is required and the original product is unavailable, Travopac will substitute it with a comparable product.

Warranty Limitations

• This warranty is limited to the product’s value.
• Product specifications may change without notice.
• If the product is determined to be out of warranty, repair and freight costs will be the owner’s responsibility.

Product Locks

Product locks are intended to prevent accidental opening but cannot guarantee protection against theft or unauthorized entry (e.g., by airline personnel or customs officials).

Damage During Transit

Inspect your product immediately after handling by any third party. If damaged during transit, submit a claim to the carrier (who insures against damage) at the destination before clearing customs, if possible.

Contact Information

Phone: For product queries and after-sales services: +91-9876543909
Email: For general and repair issues, please contact us at service@travopac.com